Chatbots and the Future of Work: Opportunities and Challenges Artificial intelligence’s influence in business is growing by the day. The idea of artificial intelligence (AI) probably does not occur to us very often, but we interact with it on a daily basis without even realizing it. Almost eve...

Personalizing Your Experience with Norra: Customizing Your Chatbot The idea of personalization is gaining popularity, particularly in the digital sphere. With the change in user preferences and needs, we are moving from broad experiences to more personalized experiences. Customers become more satisf...